We confirm your identity because UK Gambling Commission rules require it, and the whole check usually takes about 28 hours.
One short table answers what most players ask before their payout sits waiting.
Follow this order the moment a payout is pending or the account area asks for papers.
Match your file to its line here and you will not be asked for a second version.
Stop sending screenshots. A screen grab of a gallery preview strips the detail a reviewer needs to read the number, so it is returned unread. Photograph the physical document on a flat surface Skip cropping and filter apps
Mismatch with account data. Names spelled differently or a maiden name still on file block the reviewer from tying the paper to the account. Contact support to correct the account spelling Photograph the document as issued, no edits
Blurred once, sharp next time. Glare across a laminated card or a corner left outside the frame hides the security features the reviewer must see. Use soft daylight from one side Lay the paper flat and fill the frame
Holding UK Gambling Commission licence 91786-7812-R-623363, Skol Casino must follow anti-money-laundering rules, and those rules include asking where your money comes from. Treat the request as routine paperwork every licensed operator runs, not as a suspicion aimed at you. Answer it and the account carries on as before.
Keep these ready and the source of funds check takes one exchange, not an afternoon.
Open this the moment a verification request appears and you will see which one it is.
Short answers on timing, name changes, phone uploads, funds questions and data handling.
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